- Built for ecommerce risk reviews
- No sign-up required to start
- Privacy-aware intake by design
- Professional review by humans
Shopify · Stripe · PayPal merchants
Recover held payouts without writing the appeal alone.
Recoup turns your case facts into a support-ready appeal package — structured from common ecommerce recovery patterns, not generic templates.
Already paid or received an access key? Open your existing case result.
Start free case analysis
Describe what happened, what has already been submitted, and how much revenue is affected.
If you enter funds at risk in USD ($ or “USD”), we show how the one-time USD review fee compares. Other currencies: compare in your own books—we won’t infer a percent here.
Start free, then upgrade the same case by email
Your free result includes a Recoup case reference—include it when you contact us for manual payment instructions and professional review.
The reality of held payouts
Risk reviews don't reply on your timeline.
Payout holds and account reviews can run 7-21 days, often without a clear next step.
Generic templates miss the evidence priority and phrasing that complex appeals usually need.
Sending one more email without structure usually adds another wait cycle.
Without a case-pattern frame, you re-write the same story to every reviewer.
Before Recoup
- Blank email, no structure
- Evidence scattered, hard to cite
- Generic appeal templates
- One follow-up, then silence
With Recoup
- Support-ready appeal in minutes
- Prioritized evidence packet
- Case-pattern phrasing for risk teams
- Day 7 follow-up plan ready
The recovery desk you unlock
A 5-stage workspace for the same case reference.
Stage 1 · Readiness
Readiness pre-check spots what blocks submission and what to prepare first.
Stage 2 · Evidence packet
Evidence packet builder names the files and orders them for support.
Stage 3 · Compose & send
Compose & send: subject line, support letter, and a copy-ready pack.
Stage 4 · Wait & monitor
Wait & monitor: Day 7 timer and what to look for in replies.
Stage 5 · Escalate
Escalate / follow-up: stronger message and next move by reviewer signal.
How it works
Three steps from case facts to a support-ready package.
- 1
Tell us what happened
Case type, what's already submitted, days waiting, and the outcome you want. No file uploads — describe evidence in text instead.
- 2
Get a free starter analysis
A first appeal draft, evidence checklist, missing-proof flags, and a 7-day follow-up — with a Recoup case reference attached.
- 3
Upgrade to professional review
Email us your case reference. We send a Wise payment link ($49 USD) by email and deliver the recovery desk after manual payment confirmation.
Professional review
$49 USD one-time per case
- No subscription
- Same case reference for revisions
- Pay via Wise payment link sent by email after you contact us
- Manual payment confirmation by our team · Recovery Desk delivered after payment
What you get at each tier
Free analysis is useful. Professional review goes deeper on the same case.
Readiness pre-check
Free
Starter readiness check + missing-proof flags
Professional
Deeper readiness pre-check + critical-gap prioritization
Evidence packet
Free
Basic evidence checklist + obvious gaps
Professional
Prioritized evidence map + naming convention + acceptable substitutes
Issue-specific playbook
Free
Generic next-step suggestions
Professional
Case-type playbook · channel strategy · phrasing boundaries · escalation triggers
Recovery desk workspace
Free
Single result page
Professional
5-stage workspace · revision rounds keep the same case reference
Your free case analysis
A useful starter case, with a stronger path available
The free analysis gives you a practical first draft, basic evidence gaps, and a follow-up path so you are not guessing under pressure. The professional review is the stronger version: deeper evidence ordering, sharper support strategy, escalation-ready writing, and manual refinement for the same case.
Your result will appear here
Start with the free case analysis to generate a starter draft, evidence checklist, and 7-day follow-up.
Request a stronger manual review package
When you want a deeper package, unlock or request stronger review materials for the same case.
One-time case unlock
$49 USD
Request manual payment instructions.
Pay via Wise payment link sent by email after you contact us. Manual payment confirmation by our team. Recovery Desk delivered after payment.
Case reference
Generated after free analysis
A stronger appeal letter shaped around the recovery pattern behind your case
A strategic evidence priority map with rationale
An escalation-ready version for stalled support threads
A more complete case pack refined for manual delivery
Built for ecommerce payout holds, account reviews, and dispute pressure
No sign-up required to start your first case
Pay via Wise payment link sent by email after you contact us · manual confirmation by our team
Privacy-aware intake: do not share passwords, full card numbers, or unnecessary personal IDs
Built for merchants dealing with delayed funds and platform reviews. Practical case preparation — not legal advice, not a guarantee of recovery.